We're happy to lend a helpful paw.
What documents do I need to open account online?
How much time does it take to open an account?
Need 2 working days to open account After E-sign.
Do you charge for account opening?
No, we do not charge for trading or demat account and zero AMC charges.
Are you providing a single ledger trading account for equity & MCX?
Yes, Ledger is same for NSE & MCX, you can utilize the margin for both.
What are the trading platform and the application do you provide for trading?
Are there any additional charges for above applications?
No, there are no additional changes for applications and trading platforms.
Do I get above said exposure/Limit by default after account activation?
No, above brokerage charges and limit can be provided only after initial fund transfer to your trading account.
How long does it take to activate above limit & brokerage Plan?
Need two working days to activate Limit & brokerage plan after fund transfer to your trading account.
Can I get cover & bracket order option in applications?
How much time does it take to withdraw money from trading account?
Payout request submitted before 12 PM will be processed same day if the request submitted after will be processed next day
Do I get Additional Exposure/Limit in Cover & bracket order?
No, you don’t get additional exposure/limit in cover & bracket Order.
Are there any conditions such as we have to maintain a minimum margin in the trading account to get leverage?
Yes, the client has to maintain minimum Rs.50 k in trading account get leverage for intraday.
What is intraday auto square off timings for MIS open positions?
Intraday auto square off time is 03: 15 PM.
Can we get a collateral margin against shares, Mutual fund, FD?
No, we don’t provide collateral margin against shares, FD, Mutual fund.
What is the RMS auto square off for our losing Positions?
If your MTM Losses exceeds 60%, then positions will be automatically squared off by our RMS.
How to check the margin requirement?
You can check the margin by logging in to the web-based terminal.
How much margin required for selling one lot of nifty option?
Nifty option writing margin is Rs.4500.
How much margin required for selling one lot of bank nifty option?
Bank Nifty option writing margin is Rs.3500.
What is maximum leverage we can get for option writing?
Maximum leverage for option writing is 25x.
What is the minimum margin we have to maintain in the trading account to get 20x leverage in option writing?
The Client has to be maintained Rs.50 k in trading account get 20x leverage in option writing.
Are there any restriction and limitations in lot size to trade in intraday options?
No, we do not have any restrictions. You can trade maximum quantities as allowed by exchange.
Is there any discount in brokerage for high volume traders?
There are no chances of negotiation in brokerage charges.
Are you providing tips and stock recommendation for intraday trading?
Review our Policy
All pet sitting-related communication must be done on your private client portal – no exceptions. Calling and/or texting any employees on their private cell phones is strictly prohibited. Using other methods to communicate such as private email and Facebook are also prohibited. This helps keep all sitters and clients on the same page and leaves no room for error. In the event of an emergency, using your client portal IS the quickest way to reach us, as we see all messages that come in immediately. You may also call the office line (833) 387-2229 and leave a message and we will get that voice message fairly quickly by emailed audio and push notification, but we do encourage you to utilize your portal for all communication. Messaging the toll free number might be used sometimes but is never a way to reach out about scheduling changes.
Proof of Purchase:
We provide real time GPS tracking (shown on a map) and a time stamp of arrival and departure at each visit. This gives all of our human clients comfort in knowing we were at your home when we say we are, and for the full time we are supposed to be there. We will provide a full update at each visit, along with possible pictures of your furbaby, so you know exactly how things went. These updates will automatically be posted in your client portal for easy reference, and will be delivered to you via email by our software system. All pet sitters are held to the highest standard when it comes to your home and pets.
Please make your reservations as early as possible! Full payment is due on the 1st day of each month for daily/recurring clients unless your account is a Sitter Saver account. All payments are due before your first scheduled service date.
We require a 50% deposit to hold your reservation for holidays. The remaining balance is due in full before services begin. We reserve the right to decline or end service for non-payment.
We understand plans change. We try to be as flexible as possible regarding your pet care needs. Please provide your cancellation notice no later than 24 hours before your service was scheduled to start in order to receive a 50% credit towards future service. Our team isn't able to have a 2 week notice on their work schedule like a traditional job. The very least we can do is allow them to sleep soundly having an idea of what their work day and income will be when they awaken. Any cancellations less than 24 hours will not have a refund or credit applied to the account. Cancellations made in the middle of the month will be refunded at most 50% if service times are re-sold. Please understand that we only have a limited number of spots available and once we are booked, we must turn away others in order to maintain a high level of care. Because of this, we have a cancellation policy outlined. In the event you must cancel your holiday reservation, the cancellation policy is strictly enforced.
Holiday Cancellation Policy:
15 days notice or more prior to day of departure – 100% refund.
7-14 days notice prior to day of departure – 50% refund.
6 days or less notice prior to day of departure results in no refund.